Frequently asked questions

Allura is a free Android app with an endless vertical feed of glamorous short videos — beauty, style, fashion and lifestyle. Just swipe up for the next clip. While you watch, you earn AlluraCoins 💎 that you can redeem from your profile once you’re eligible.

Yes. Installing and watching Allura is completely free. There is no subscription. The app is supported by ads, and you earn AlluraCoins while you watch.

Allura has four tabs: Feed (the endless swipe feed), Discover (search for clips), Rewards (rewards, daily quests and check-in) and Profile (your wallet, settings and rewards).

Allura is an Android-only app — iOS is not supported at this time. The app ships in English, Spanish, Portuguese and German at launch.

Allura will be available in every country where Google Play distributes apps, subject to local regulations. Availability of specific reward options may vary by region.

Mostly by watching videos — every clip you finish drops AlluraCoins into your wallet. You also earn from the daily check-in and by completing daily quests. Your current earn rates and daily caps are always shown inside the app.

The daily check-in gives you a bonus for opening the app each day, building up over a 7-day streak (50–150 coins). Daily quests reward you for watching 20, 50 or 100 videos in a day. Both reset every day.

Allura is free and ad-supported, so you’ll see some ads between clips. You can also choose to watch an optional rewarded ad for a bonus — but it’s always optional, and skipping it never blocks the feed.

Yes, each rewarded activity has a daily cap to keep the economy healthy and to protect against abuse. The current caps are shown on the Rewards tab.

Once you’re eligible, you can redeem your AlluraCoins for rewards right from your Profile. The available reward options for your region are shown inside the app at that moment, and the list may be updated over time.

Access to redeeming is earned through consistent, legitimate use of the app. Eligibility generally requires that your account is around 14 days old and that you have watched at least 100 videos. The exact criteria are shown in the app as a progress checklist, so you always know what’s left to unlock it.

Yes. The minimum balance needed to redeem is displayed inside the app at the moment you request a reward, so you always see the current threshold before you confirm.

Processing time depends on the reward and verification status. The expected timeline for your request is displayed in the app when you submit it and in your rewards history afterwards.

No. You can start watching and earning instantly as a guest — guest mode covers the Feed and Discover tabs. When you’re ready, you can upgrade to email or Google sign-in without losing any of your progress or AlluraCoins.

If you upgraded your guest account with email or Google, simply install Allura on the new device and sign in. Your wallet and progress move with you automatically.

You can use Allura as a guest and never link an email. If you upgrade, your data is treated as described in our Privacy Policy. You can request deletion at any time — see Data Deletion.

Open the app → Profile → Delete Account. You can also request deletion by email: see Data Deletion.

Ads keep Allura free and fund the AlluraCoins you earn. You may see an ad when the app opens, an occasional interstitial roughly every five videos, and a banner under the feed. Rewarded ads are always optional.

First, check your internet connection and make sure you’re on the latest version of the app. If the problem continues, restart the app. Still stuck? Write to support@allura.one with your device model and Android version.

Balances can take a moment to sync. Pull to refresh the Rewards tab or reopen the app. If it still looks off after that, contact support@allura.one and we’ll take a look.